Ph.D. Organizational Leadership and Analysis
M.Sc. Industrial and Organizational Psychology
M.B.A. Strategy, Personal and Professional Development
This podcast digs way below the surface.
I'm Dr. Marcus J. Fila, a speaker, researcher, and management consultant on work stress and surrounding issues of job satisfaction, motivation, and retention. I am dedicated to helping leaders reduce work stress to healthy and productive levels within their organization. I also love my role as an Associate Professor of Management at Hope College, Holland, MI, USA.
My interest in work stress developed during business development and senior executive recruitment positions in the US and UK. I was paid to make turnover happen, but would never move someone simply for more money (because they would then take a subsequent offer for more money still), so the question became why else would people move? Beyond macro circumstances and industry-level challenges, there was work stress coming from inside their organization.
I was amazed at how powerfully excessive work stress through controllable, but unmanaged circumstances at work could affect even the highest caliber of people.
I wanted to turn the clock back for these people, and their organizations, and sort out the problems before they started. It frankly annoyed me how even world renowned organizations were losing so many good people, often for quite rudimentary reasons that were in the control of their leadership. So, I made a move into academia to research work stress and it's links to unwanted turnover, and to bring knowledge and solutions to leaders.
I now help organizations thrive by reducing work stress to healthy, and productive levels. My greatest roadblock is people's belief that there's nothing we can do about it. Fifty years of research says otherwise. We don't, for example, say the same thing about fear. We find out the root cause of fear, attribute it, and make adjustments to ourselves and the situation (where possible), and deal with it. We can absolutely do the same thing with work stress.